ABOUT CANS & TCOM
Transformational Collaborative Outcomes Management (TCOM)As summarized by the John Praed Foundation, human services, including health care, are often complex because of the number of different people involved in the process of care. In complex systems participants always have different perspectives and often have competing responsibilities and objectives. Transformational Collaborative Outcomes Management (TCOM) is a conceptual framework for managing complex system. Within this framework there is a philosophy, a strategy, and a set of tactics all designed to facilitate an effective and integrated approach to addressing the needs of people.
The TCOM approach is grounded in the concept that the various perspectives in a complex service system creates conflicts. The tensions that results from these conflicts are best managed by keeping a focus on common objectives—a shared vision. In human service enterprises, the shared vision is the person (or people served). In health care, the shared vision is the patient; in the child serving system, it is the child and family, and so forth. By creating systems that all return to this shared vision, it is easier to create and manage effective and equitable systems. 
6 Key Characteristics of TCOM Tools (pdf)
For more information on the TCOM approach, including strategy and tactics, click here. Courtesy of praedfoundation.org
Also see:
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Child and Adolescent Needs and Strengths (CANS)
As explained by the John Praed Foundation, the Child and Adolescent Needs and Strengths (CANS) is a multi-purpose tool developed for children’s services to support decision making, including level of care and service planning, to facilitate quality improvement initiatives, and to allow for the monitoring of outcomes of services. Versions of the CANS are currently used in 50 states in child welfare, mental health, juvenile justice, and early intervention applications. A comprehensive, multi-system version exists as well. The CANS was developed from a communication perspective so as to facilitate the linkage between the assessment process and the design of individualized service plans including the application of evidence-based practices. The CANS is easy to learn and is well liked by parents, providers and other partners in the services system because it is easy to understand and does not necessarily require scoring in order to be meaningful to an individual child and family. The way the CANS works is that each item suggests different pathways for service planning. There are four levels of each item with anchored definitions; however, these definitions are designed to translate into the following action levels (separate for needs and strengths):
For more information on the CANS tool, including model, approach, outcome, and proof, click here. Courtesy of praedfoundation.org
Also see:
CANS GENERAL USER TIPSHEET (pdf)
THE CANS/ANSA AND TCOM: WHAT'S IN IT FOR ME? BY JOHN S. LYONS, PH.D. (ppt > pdf) CANS: A COMMUNIMETRIC, OUTCOMES BASED MEASURMENT BY JOHN S. LYONS, PH.D. (pdf) CANS TRAINING: OVERVIEW OF CANS & SIX KEY PRINCIPLES FEATURING JOHN S. LYONS, PHD (videos) 
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