 If you’re certified in CANS, you recall the process of going to tcomtraining.com to get certified each year. There are several common questions or needs that can be addressed by the TCOM support team by emailing [email protected]. Here are some things they can help with:
If you change jobs and can’t log in because you no longer have access to your old work email, email [email protected], and they can change your email and association to your new agency to allow you access to your account. You can still use an active CANS certification if you’re still in the same county or request that they add a new county, if possible, to your account. Asking for support helps many people avoid taking unnecessary additional CANS certification tests when they move to a new job. If you work in multiple counties and need your tcomtraining.com account and CANS certification associated with multiple counties, this is often possible without taking extra exams. If you certify in one county (e.g., Alameda), you can email [email protected] to request that your certification be linked to additional counties you work in (e.g. Contra Costa or San Francisco). There is no limit on the number of counties that can be associated with one user. Not every county accepts the certification from another county, but many do, so it’s worth checking before you take multiple certification exams. The folks at [email protected] are always available to help you with website access or navigation issues, so feel free to reach out and ask!
0 Comments
Leave a Reply. |
|
RSS Feed
